Account & Data Deletion Portal
In accordance with the Google Play Developer Policy, the General Data Protection Regulation (GDPR Article 17), and CCPA, this page explains how to delete your BudgetSmart account and all associated personal and financial data, in the app or by email.
What Data is Deleted?
When you delete your BudgetSmart account, the following categories of data are permanently and irreversibly erased from our databases:
| Data Category | Items Included | Deletion Status |
|---|---|---|
| Account Profile | Name, Password Hashes, Profile Avatar, OAuth Provider IDs (Google/Apple) | Permanently Erased |
| Financial Records | All logged Expenses, Income, Custom Categories, Budget limits, Recurring Bills, Payment History | Permanently Erased |
| Loans & Debts | Lender / Borrower names, Loan amounts, Interest rates, Due dates, Settlement status | Permanently Erased |
| Authentication & Sessions | Active Refresh Tokens, JWT Session Records, Password Recovery Tokens, Device Push Tokens | Permanently Erased |
| Usage Data | Feature Usage Events, Reminder Delivery Records | Permanently Erased |
| Deletion Note | Your email address and the date, only as a note that the account was deleted | Cleared if you sign up again with the same email |
Data Retention Policy
Everything in your account is removed from our databases straight away, and from our backups within 30 days, as they are overwritten. All that remains is a simple note of your email and the date, so we can confirm the account was deleted if you ask. It holds nothing else, and it is removed after 12 months, or sooner if you sign up again with the same email.
Delete Your Account in the App
- Open the BudgetSmart app on your Android or iOS device and sign in.
- Tap your profile picture at the top to open Settings.
- Scroll to the bottom and tap Delete Account (marked in red), or open Privacy & Account and tap Delete Account.
- Tap Send code, then enter the 6-digit code we email to you.
- Tap Delete Forever.
You are signed out at once and your data is deleted from our servers straight away.
No Longer Have the App?
Email us from the address registered with your BudgetSmart account and ask for your account to be deleted:
[email protected]
We check that the request comes from the account's owner and delete the account within 48 hours, then reply to confirm.